// Get in touch
No bots, no ticket queues, no escalation rounds. Email us or message us on Facebook — we read every message and respond as quickly as we can.
Best for billing, account verification, subscription transfers, refund discussions, and anything that needs documentation. We typically reply within a few hours during regular monitoring.
Best for quick questions, announcements, community chat, and seeing what's new. We post update notes and pricing changes here first.
// Which channel?
Both email and Facebook reach the same team — but each works better for certain things.
Thinking about subscribing but want to check something first? Compatibility, package eligibility, the auto-ready feature, payment options.
Already subscribed and need help? Software issues, account problems, password resets, subscription transfers, renewal questions, refund discussions.
// For mainland China customers
Both mainland servers get a dedicated build with a fully localised Chinese interface: ZRF SUPER for the 超级舞者 revival at sdo.zrfsoft.com, and 9you SUPER. Subscriptions are self-serve on both — pick a duration on the pricing page and the licence goes live at checkout. Email us for anything else.
Every plan on every platform can be paid self-serve by card, PayPal or TNG eWallet, and activates immediately. Prices are shown in CNY (¥) beside the ringgit so you know what you are spending, and Alipay is still available on request. See the pricing page for every ZRF SUPER and 9you SUPER plan.
// Before you reach out
// Faster responses
// Or just sign up
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